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Reviews & Reputation Automotive parts eBay · OnBuy 5 months

Northgate Motor Parts: An auto parts seller with 6,200 SKUs recovering its seller rating and fixing listing data.

+67%
eBay sales
99.6%
Positive feedback
5,840
Listings fixed
Cover image for the Northgate Motor Parts case study

The challenge

Missing compatibility data hid listings from search, and a run of late shipments put Top Rated status at risk.

What we did

  1. 1Mapped vehicle compatibility across 5,840 listings
  2. 2Set up feedback requests and replies to every negative
  3. 3Fixed the dispatch issues behind late-shipment defects
  4. 4Launched on OnBuy with synced stock
“Search traffic doubled once the data was right.”
Tariq MahmoodManaging Director, Northgate Motor Parts

The proof

Before we started
Result screenshot, after
After 5 months